FAQ

Default solution folder, feel free to edit or delete it.

Why has the To-Do List stopped printing?
If the To-Do List cannot be printed and the site is using the recommended web browser, Google Chrome, the top right corner of the address bar will show eith...
Sat, Apr 23, 2016 at 7:33 PM
Why am I getting bumped back to the Login page when entering a large amount of data in Senior Care Software?
Senior Care Software will time out after 30 minutes of inactivity and take the user back to the Login Page.  Typing data into the same field for prolonged p...
Sat, Apr 23, 2016 at 7:47 PM
How do I add a safety concern to a Tenant's file?
1.  Select the Address tab. 2.  From the Tenant list select the Tenant with the safety concern.   3.  Click the Safety sub tab. 4.  ...
Sun, Apr 24, 2016 at 12:52 PM
How do I create a list of all Tenants who have a signed DNR?
1.  Select the Reports tab. 2.  Select Tenant Care from the list on the left side of the page.  A list of reports available in this section will dis...
Mon, Apr 25, 2016 at 4:42 PM
In the event of an emergency how can I create a list of Tenants that are in the building?
1.  Click on the Reports tab. 2.  Select Urgent Care from the list on the left side of the page.  A list of reports will display. 3.  Select...
Mon, Apr 25, 2016 at 4:43 PM
How do I create a list of Tenant's birthdays?
1.  Click on the Reports tab.   2.  Select Social/Recreational from the list on the left side of the page.  A list of reports will display.   3...
Sun, Apr 24, 2016 at 1:37 PM
How do I create a list of incidents that have occurred at the site?
1.  Click on the Reports tab.   2.  The Administrative section is displayed by default on the left side of the page.   3.  Select Incident Re...
Mon, Apr 25, 2016 at 4:23 PM
How do I create a list of Tenants on Temporary Leave?
There are three ways to create a list of Tenants on Temporary Leave: 1.  Tenant Status List A.  Click on the Reports tab. ...
Thu, May 19, 2016 at 6:33 PM
How do I add a recreation event to Senior Care Software?
1.  Select the Administration tab. 2.  Select the Recreation sub tab. 3.  Click on the New button in the top right side of the page.  The Ne...
Sun, Apr 24, 2016 at 2:13 PM
How do I add a recreation event to a Tenant's schedule?
1.  Select the Address tab.   2.  From the Tenant list select a Tenant.     3.  Click the Recreation sub tab.   4.  Select the New Recreat...
Sun, Apr 24, 2016 at 2:04 PM