Support Community

If a user wants to add a new log entry that is essentially the same as a previous log entry it can be done using the following steps: 1.  Select the...

1.  An Incident is an unscheduled care need such as a fall, incontinence or behavioural issue. It is any situation that prevents or delays the staff from be...

1.  Select the Address tab.   2.  Select a Tenant from the Tenants list.   3.  By default the Demographics sub tab will be displayed.   4....

1.  Select the Administration tab.  If this tab is not visible then you may not have Administrative access in Senior Care Software.  Contact your supervisor...

Note that adding a Task directly into the To-Do List is for a task that only occurs once.   1.  Select the To-Do List tab. 2.  Populate the To-D...

1.  Select the To-Do List tab.   2.  Enter the information required for the filter.     3.  In the Save Current Filter As field enter a name fo...

1.  Select the Administration tab. 2.  Select the Services sub tab. 3.  Click on the New button to set up a new service.  A New Service screen w...

1.  Select the Address tab and the Demographics sub tab will automatically display. 2.  Click on Create New at the top left corner of the page and a dro...

1.  Select the Address tab. 2.  Click on Tenant Status in the Find Tenants Tenant Status; Potential Tenant field.  A Filter By: screen will display....

A Contact must be entered into Senior Care Software before being added to a Tenant's file.  Listed below are the steps required to add the Contact to Se...