FAQ

Frequently Asked Questions

What are Account Codes for in the Preferences section?
Account Codes are codes given to items and services to allow a site to track purchases through the POS system.  Not all sites use Account Codes but if they ...
Thu, May 5, 2016 at 6:04 PM
Is there a way to make it mandatory for a table number to be entered before any Dining Items/Services are purchased?
1.  Select the Dashboard button. 2.  Under the Site Management section select Preferences.  A Preferences screen will display with the General tab se...
Thu, May 5, 2016 at 6:03 PM
I have entered a new Staff Member into the POS system but they are unable to charge Tenants for anything.
1.  Select the Dashboard button.   2.  Under the Site Management section select Manage Accounts.  A Manage Accounts screen will display with a list of S...
Tue, May 10, 2016 at 2:24 PM
How do I add a Payment Surcharge to a Payment Type?
A Payment Surcharge is an extra charge applied by the site to various Payment Types.   1.  Select the Dashboard button. 2.  Under the Site M...
Tue, May 10, 2016 at 2:54 PM
How do I modify a Payment Surcharge?
1.  Select the Dashboard button.   2.  Under the Site Management section select Preferences.   3.  Select the Payment Surcharges tab and multipl...
Tue, May 10, 2016 at 3:05 PM
How do I delete a Payment Surcharge?
1.  Select the Dashboard button.   2.  Under the Site Management section select Preferences.   3.  Select the Payment Surcharges tab and multiple da...
Tue, May 10, 2016 at 3:04 PM
How do I add a new Package to the POS system?
1.  Select the Dashboard button. 2.  Under the Site Management section select Packages.  3.  Select Create/Modify Package.  A Create/Modify Pack...
Tue, May 10, 2016 at 3:14 PM
How do I add a Package to a Tenant's file?
The Package must be set up in the POS system before it can be added to a Tenant's file.  Select How do I add a new Package to the POS system? for instru...
Wed, May 11, 2016 at 12:08 PM
How do I remove a Package from a Tenant's file?
1.  Select the Dashboard button. 2.  Under the Site Management section select Packages. 3.  Select Remove Package From Tenant.  A Remove Pac...
Wed, May 11, 2016 at 12:19 PM
How do I enter a Purchase in the POS system?
1.  Select one of the alphabetic buttons from the home page.  Tenants are listed by last name under each grouping of letters, i.e. if the Tenant's name ...
Wed, May 11, 2016 at 2:48 PM