FAQ
Frequently Asked Questions
The Subscribed Packages will be displayed in the Process Payment screen of a purchase transaction. For instructions on how to complete a purchase click on ...
Wed, May 11, 2016 at 2:51 PM
1. Once Items have been selected for purchase they are listed on the right side of the screen. To Modify an order click on the Item to be modified.
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Wed, May 11, 2016 at 3:47 PM
1. Once Items have been selected for purchase they are listed on the right side of the screen. Select the Item to be removed.
2. Click on the red...
Wed, May 11, 2016 at 3:46 PM
1. Once Items have been selected for purchase they are listed on the right side of the screen. To cancel an entire order select the blue Cancel Order but...
Wed, May 11, 2016 at 3:48 PM
Invoices must be generated in the Senior Care Software Foundation program. They cannot be generated in the POS system.
1. Go into Senior Care...
Thu, May 19, 2016 at 7:05 PM
Unfortunately at this time a Drilldown Menu Item cannot be moved from one Location to another in the POS system.
Senior Care Software is l...
Thu, May 19, 2016 at 7:07 PM
1. Select the Dashboard button.
2. Under the Reach Us section select Support Center and several options will display.
3. Select the preferred...
Wed, May 11, 2016 at 12:33 PM
If the user "X's" out of the Manage System screen without Saving Changes but does not Logout of the POS system, they will be abl...
Sat, May 21, 2016 at 1:05 PM
If the user "X's" out of the Manage Accounts screen without selecting Save they will not be able to retrieve the inputted informati...
Sat, May 21, 2016 at 1:04 PM
If the user "X's" out of the Create/Modify Packages screen without selecting Save they will not be able to retrieve the inputted informat...
Sat, May 21, 2016 at 1:02 PM